New KALLER US Office Location | FAQs
The KALLER US office has now moved to Brecksville, Ohio to better serve our customers. In order to support you for a smoother this transition, have assembled several FAQs for your reference.
Previous Location:
33280 Groesbeck Hwy
Fraser, MI 48026
New Location:
10367 Brecksville Rd
Brecksville, OH 44141
Q: Will this move impact delivery times?
A: There will be little to no impact to delivery times with the move of our warehouse to Brecksville, OH. This new shipping location allows us to service more customers with one- and two-day ground service.
Q: Will my order be delayed if my PO shows the old KALLER address?
A: No, all orders will immediately be entered. Customer service will provide any information needed to support your business in updating your supplier profile for KALLER.
Q: Should I update my supplier profile now with the new KALLER address?
A: That would be a great proactive approach to ensure your business is set up for seamless invoicing after we ship your order. However, we can provide any documents or details needed to support this process at any time.
Q: Will customer service still be available for KALLER USA after the move?
A: Yes, the excellent customer service you have always experienced with KALLER, will not change.
Q: I used to pick up at form the KALLER warehouse on occasion. What option will be available for getting KALLER product quickly after the move?
A: We would be happy to connect you with our stocking distribution partner for quick local access to KALLER product.